Friendly, Responsive, and Know What They’re Doing

I like working with Computer Cats because I can call them and I’m confident that they will either send a technician over or help me walk through the problem over the phone. They’re very friendly, respond to our needs, and they know what they’re doing. They understand the IT part of our business very well.

Computer Cats Provide Top-Notch Service and Peace of Mind

I didn’t need just anybody that knew how to turn on a computer or find me some program, I needed somebody that understands the business I am in, and more than that I need somebody that understands the clinical part.

If we can’t access our computer systems we are completely blindfolded.  My patients, my schedule, my books, my X-Rays are all in there.  One morning something happened and I couldn’t log in.  We called them and in not even three, maybe five minutes they were on top of it, like magic.  It was just a silly fix you know, but if I couldn’t have gotten to them and that would have not been fixed I could have been down for a whole morning doing nothing and have people on payroll looking at each other you know?  So they’re very worth the peace of mind all I have to do is just make a phone call and one of them is right there in the computer helping me out.

So you either have the top notch service and you pay the money for it, or you don’t have the top notch service and then you deal with it.  I don’t want to deal with it.