How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At (719) 310-0880

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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Friendly, Responsive, and Know What They’re Doing

I like working with Computer Cats because I can call them and I’m confident that they will either send a technician over or help me walk through the problem over the phone. They’re very friendly, respond to our needs, and they know what they’re doing. They understand the IT part of our business very well.

Renee Archdale Archdale Eyecare

Computer Cats Provide Top-Notch Service and Peace of Mind

I didn’t need just anybody that knew how to turn on a computer or find me some program, I needed somebody that understands the business I am in, and more than that I need somebody that understands the clinical part.

If we can’t access our computer systems we are completely blindfolded.  My patients, my schedule, my books, my X-Rays are all in there.  One morning something happened and I couldn’t log in.  We called them and in not even three, maybe five minutes they were on top of it, like magic.  It was just a silly fix you know, but if I couldn’t have gotten to them and that would have not been fixed I could have been down for a whole morning doing nothing and have people on payroll looking at each other you know?  So they’re very worth the peace of mind all I have to do is just make a phone call and one of them is right there in the computer helping me out.

So you either have the top notch service and you pay the money for it, or you don’t have the top notch service and then you deal with it.  I don’t want to deal with it.

Dr. Nora Balota Balota Family Dentistry
Colorado Springs